Refund policy

If you wish to request a return or an exchange, please contact us via email at info@lebabuzz.com, specifying your order number and your request.

Items must be returned within 14 days from the delivery date in order to be eligible for a refund.
All items must be in their original condition, unused, and complete with all tags. Items returned with signs of wear or received after the indicated timeframe will be sent back to the original shipping address.

Return shipping costs are the responsibility of the customer, unless the item has a recognized and confirmed defect approved by Babuzz.
Personalized items cannot be returned.

Once we receive the return, please allow up to 14 days for processing and issuing the refund.
We kindly remind you to include your name and/or order number inside the package, along with any paper documents if available.

For any questions or further assistance, please do not hesitate to contact us at info@lebabuzz.com. We’ll be happy to help.